Custom Ability

Except wholesale stuffed animals styles which we already have now,custom stuffed animals ability is also very important for stuffed animals factory,because custom plush toy pattern which customers asked can support them stand out from the whole competitive market.Whether the sample can be made lively and cost-effective may lead to the order is successful or not directly.

We-Yangzhou TDC Toy Gifts as a plush toys manufacturer have our own design team and has over 17 years experience in the soft toy industry.The custom plushies most important is meet customer’s specification requirement,and then find better way to save cost and make the sample is suitable for bulk production.We can control the whole personalized stuffed animals process,because we have professional material purchasing department,advanced production equipment,quality and safety monitoring personnel.


We here promise:

★We will keep your custom design confidential,no resale to other people.

★We will keep modifying your sample until you say it’s perfect,and we will also provide reasonable suggestions to you based on our experiences.


After-sale service:

After shipping out goods,the production is over but our service is not.No matter the previous order or if you have new inquiry,just contact us with no hesitation.We are not only stuffed animals manufacturer but also your friend.



Here is the contact information:


WhatsApp/WeChat:+86 18752702952

Email: karen@tdctoygifts.com

Website: www.yztdctoygifts.com


FAQ About Samples
(1)Q:Do you charge sample cost? 
A:Yes,because we need to pay workmanship cost such as our designer salary,the material cost,printing,embroidery and extra cost is necessary such as opening a new model.But we will provide free sample for VIP customers(more than 2 orders).

(2)Q:What’s the sample cost? 
A:Sample cost based on design complexity,normally is $100-$150/each style.If more than one design,we will apply for a reasonable discount for you.
(3)Q:Will you refund sample cost? 
A:Yes,we will refund the sample cost when you place order more than 1,000pcs/design.

(4)Q:What's the sample time? 
A:Sample time normally need about 5 working days,but the real time may depending on the styles quantity and the complexity.If the sample needs special material and with more complex workmanship,it may take longer time. 

(5)Q:When can I get the final price?
A:After complete the sample,we will check material used,the crafts,the package and based on quantity,we can get accurate price for you.


FAQ About Production
(1)Q:What is the MOQ of one order? 
A:Normally our MOQ is 1,000pcs each style,if quantity is small it’s difficult to buy material and the price is more expensive than bulk purchasing.But for new clients,we can also support you at least 500pcs each design for trial.
(2)Q:What's the lead time normally? 
A:Based on our experience,normally about 20-30 days for normal quantity.If more we suggest partial shipment is reasonable because the shipping cost is not stable and warehouse room is limit.

If in slack season,we can make faster than normal,and except our own factory,we also have many cooperative factories,so we can complete the orders on time. 
(3)Q:How's the packaging?Can you customize packaging? 
A:Our packaging consist of three parts:one is each plush toy package into one poly bag.Second they layered in a 5-ply AA corrugated carton.Third all cartons are lined with a waterproof PE bag. 
All packages can be customized according to your specific request.Normally we have PE/OPP bag, color gift boxes (with or without window), carton boxes etc.


FAQ About Payment
(1)Q:What is your payment option? 
A:We can accept 30% T/T deposit before production,and balance payment before shipping.For mass quantity we can accept L/C at sight.


FAQ About Test
(1)Q:What’s the safety standard the stuffed animals comply with? 
A:Normally is EN71,ASTM,CPSIA,CCPSA,ISO 8124 and other safety test if customer has special request for their country need.

(2) Q:Do you charge testing cost? 
A:Yes,but don’t worry,we have long time cooperation with third party lab,they will provide us very favorable price.But sure if the order is mass quantity,we can test for free.
(3)Q:How about testing time? 
A:Normally is one week.It depends the quantity of items need to be tested,and different regulations from different countries will also affect the testing time.


FAQ About Shipping
(1)Q:What’s your shipping options? 
A:We can provide all normal shipping ways like by sea,by air and by express.

(2)Q:What’s your shipping port option?

A:The nearest port to us is SHANGHAI port,but we can also arrange loading goods to other ports in other cities if you need.
(3)Q:Can you use forwarding company we usually cooperate? 
A:Yes sure,before loading goods and start shipping,we will communicate with your forwarder to make sure everything are perfect.  

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